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Terms and Conditions for Pay by Link

  1. Products:
    These Terms and Conditions govern your purchase of “Vivienne Westwood” branded Products by Vivienne Westwood limited using the pay-by-link service. By purchasing the Products you accept and agree to be bound and comply with these Terms and Conditions.
  1. Payment Terms:
    Customers agree to make payments promptly using the provided pay-by-link service hosted by Adyen within the specified timeframe. By submitting your payment information, you authorize Adyen to perform a one-time instant payment charge using your selected payment method. The name of the legal entity responsible for payment processing is Vivienne Westwood limited.

  2. Service Availability:
    The pay-by-link service availability is subject to operational hours and technical constraints that may affect its functionality.

  3. Security:
    Customers are responsible for ensuring the security of their payment details when using the pay-by-link service. The store will use best endeavours to maintain a secure payment environment to protect customer data.

  4. Delivery:
    Following your payment of the fees using the pay-by-link service, Products will be available either for pick up in store or delivered to a location as selected by you, according to the store’s policy.
  1. Refund Policy:
    Refunds for payments made via the pay-by-link service will be processed according to the store’s refund policy. Customers must contact the store for any refund enquiries.

  2. Liability:
    The store is not liable for any losses or damages resulting from the unauthorized use of the pay-by-link service or errors in payment processing.

  3. Service Fees:
    Any applicable service fees related to the use of the pay-by-link service will be clearly communicated to customers before payment processing.

  4. Termination of Service:
    The store reserves the right to terminate or suspend the pay-by-link service at any time without prior notice for maintenance or security reasons.

  5. Privacy
    The store’s Privacy Policy is made available on its website at: Privacy Policy | Vivienne Westwood®, for details relating to the collection, use, disclosure and other processing of personal information.
  1. Governing Law:
    These terms and conditions are governed by the laws of the jurisdiction in which the store operates, and any disputes will be resolved in accordance with these laws.

  2. Contact Information:
    For any questions regarding these Terms and Conditions or relating to the Products please contact our Customer Service team using the following information:

    -  For Products sold by Vivienne Westwood Limited: 9-15 Elcho Street,  London SW11 4AU, United Kingdom: customer.service@viviennewestwood.com or UK: +44 20 4587 5250
    - For Products sold by Vivienne Westwood S.a.r.l, 175 Rue Honore, Paris, 75001, France: customer.service@viviennewestwood.com or FR: +33 1 71 29 67 23.